1. Introduction
The Veterans Consultant, LLC (“TVC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit theveteransconsultant.com (“Site”) or use our services.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, and business name when you submit our contact form or order services.
- Account Credentials: cPanel or website hosting credentials provided for content publishing services. These are used solely for the purpose of delivering the purchased service and are not shared with third parties.
- Payment Information: Payment details are processed directly by Stripe. We do not store credit card numbers on our servers.
- Business Information: Details about your business, target keywords, brand voice preferences, and other information provided during service intake.
Information Collected Automatically
- Analytics Data: We use Google Analytics 4 (GA4) to collect anonymized usage data including pages visited, time on site, referral source, device type, and general geographic location.
- Cookies: We use essential cookies for site functionality and analytics cookies for Google Analytics. You can control cookie preferences through your browser settings.
- Log Data: Our web server automatically collects IP addresses, browser type, referring pages, and access times.
3. How We Use Your Information
We use collected information to:
- Provide and deliver the services you purchase.
- Communicate with you about your orders, questions, or requests.
- Improve our website and services based on usage patterns.
- Send occasional business updates or service announcements (you may opt out at any time).
- Comply with legal obligations.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Stripe (payment processing), Google (analytics), and hosting providers — only as necessary to deliver our services.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. These include:
- SSL/TLS encryption on all pages.
- Secure payment processing through Stripe (PCI-DSS compliant).
- Access controls limiting who can view customer credentials.
- Regular security reviews of our infrastructure.
No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
- Account and service data: Retained for the duration of the service relationship plus 2 years for record-keeping purposes.
- Hosting credentials: Deleted within 30 days of service completion unless an active subscription is in place.
- Analytics data: Retained per Google Analytics default retention settings (14 months).
- Contact form submissions: Retained for up to 2 years.
7. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us through our Contact page.
8. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact
Questions about this Privacy Policy? Contact us through our Contact page or write to:
The Veterans Consultant, LLC
Florida, United States
Effective Date: March 18, 2026